PRIVACY POLICY
(pursuant to and for the purposes of Articles 12, 13, and 14 of EU Regulation 2016/679)
This document provides clear information about our data management practices, including the types of data collected, the purposes for which data is used, the security measures adopted to protect data, and users’ rights concerning their privacy. This privacy policy is essential to ensure transparency and respect for user privacy.
Identity and contact details of the Data Controller:
Qwarzo S.p.A., with legal headquarters at Via Mezzana 81, 25038 – Rovato (BS) – Italy, cares about protecting your personal data and respecting your privacy.
Index
- Who we are
- Our responsibility
- Your commitment
- When and how we collect your personal data
- The types of data we collect
- Why we collect your data
- What is meant by legal basis
- How we process your data
- Your choices and your rights
- Where is your data stored
- How long collected data is stored
- Third parties who may process the data
1. Who we are
In managing your data related to the activities of access and use of the website qwarzo.com, the data controller is Qwarzo Spa, VAT ID BS 04081010169, with legal headquarters at Via Mezzana 81, 25038 / Rovato (BS) – ITALY, managing your data according to specific agreements, of which we will be pleased to provide more information on the essential content if you request it.
2. Our responsibility
Whether you are already a customer or simply visiting the www.qwarzo.com site, we inform you that your data will be legitimately processed according to our decisions on the methods and purposes of the processing itself.
3. Your commitment
We ask you only to read this notice carefully to be fully aware of how we handle your personal data.
4. When and how we collect your personal data
As soon as you access the qwarzo.com site, we begin collecting data. Data collection can occur either through your specific communication or automatically during the use of the website.
Here’s how data is collected:
Description
Data Provided
Data Collected
Website navigation analytics data
(Data collected through Cookies)
x
Contact Form
Form available in the ‘Contact’ section of the website.
Data processed:
- Name
- Telephone number (optional)
- E-mail address
- Company (optional)
x
5. The types of data we collect
In this section of the privacy notice, we provide an overview of the various types of data we collect, in order to offer our services in compliance with prevailing privacy regulations.
Contact Details
Your name, company, telephone number, e-mail address.
Identifying data
Your IP address, browser type and version, time zone, plugin types, geolocation information regarding your location, operating system and its versions, etc.
Data Related to Website Use
Your navigation path within the site qwarzo.com, your views of products and services, page load and response times, download errors, duration of visits, behavior, etc.
And what about special categories of data?
We do not collect any special category data (formerly sensitive data) concerning you (i.e., personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health or sexual life or sexual orientation).
6. Why we collect your data
We can only process your data for specific reasons, and always in the presence of a legal basis that allows us to do so. Here’s why we process your data:
- Use of the site
Data is processed to allow navigation of the Site. In this case, the legal basis is your consent.
- User Requests from the website management (Contact Section)
Data is processed to manage visitor requests from the site in the contact section and allow them to be recontacted. In this case, the legal basis is your consent.
7. What is meant by legal basis
The legal basis is the legal foundation on which an organization relies to process personal data of individuals. According to the General Data Protection Regulation (GDPR), legal bases include the individual’s consent, performance of a contract, compliance with a legal obligation, protection of the vital interests of the individual, performance of a task carried out in the public interest or in the exercise of official authority, and legitimate interests of the data controller or a third party.
What We Mean by “Consent”
Consent is the permission to process your personal data for a specific purpose.
You can change your mind at any time
You can revoke your consent at any time by sending us an email to the following address: info@qwarzo.com
If you decide to revoke your consent and there are no other reasons that authorize us to process your personal data, we will cease processing. However, if another legal basis authorizes us, we will continue processing while always respecting your rights.
The legitimate interest
Processing your data is possible based on our legitimate interests or those of third parties, provided they do not override your rights and freedoms. Legitimate interests may involve:
- collecting information from your behavior on our website and/or applications;
- providing, developing, and improving our services;
- allowing us to enhance, personalize, or modify our services and communications;
- verifying the effectiveness of our marketing campaigns;
- improving data protection.
8. How we process your data
Data processing occurs predominantly in electronic form.
9. Your choices and your rights
In the context of online interactions, website users are called to make informed choices regarding the processing of their personal data. It is essential to ensure that users are fully aware of their rights, including the right to information, consent, and access to their data.
Your choices
- You can decide not to communicate your data
In this case, you can continue to browse our site, but we will not be able to provide you with any service without your personal data.
- You can disable cookies by changing your browser settings
You can block cookies by setting your browser to prevent their storage. You can also delete cookies directly from your browser settings. f you disable cookies, you can continue to browse our site, but some of our services might not function properly. For more information, please consult the cookie policy.
Your rights
- You have the right to access information about you;
This involves the right to ask us for more information regarding:
-
- the categories of data we process;
- the purposes of the processing;
- the categories of possible recipients to whom the data may be communicated;
- the period of data storage or, if not available, the criteria used to determine that period;
- the other rights concerning the use of your data.
We will provide the information within one month of your request, unless doing so would adversely affect the rights and freedoms of other subjects (e.g., the confidentiality of another person or intellectual property rights) or unless there are legal obligations that prevent us from doing so. We will inform you if we are unable to meet your request for these reasons.
- You have the right to obtain correction of your data if inaccurate or not up-to-date;
- You have the right to obtain the deletion of your personal data (right to be forgotten);
You may, at any time, ask us to delete your personal data in our possession, in case the retention of your personal data is no longer necessary for the purposes of processing.
- You have the right to object to the processing of your personal data by us;
You can always contact the Supervisory Authority to propose your possible complaints. Before doing so, contact us! We are pleased to resolve any issues related to the processing of your personal data.
- You have the right to object to the use of your data through automated decisions, including profiling
We may use your data to identify information potentially relevant to you (for example, sending you personalized emails based on your preferences detected by us). Otherwise, we will use your data only to provide you with our services.
Remember, you can always exercise your rights by sending us an email to the following address: info@qwarzo.com
We guarantee your rights even if we process personal data on behalf of third parties
If we process your data on behalf of third parties, we guarantee that requests related to the exercise of your rights will be transmitted to them without undue delay.
What level of security do we adopt to process your data?
We guarantee that your data is processed with the highest security: we have indeed adopted physical, electronic, and organizational measures suitable to ensure the protection of your data.
However, we must remind you that:
- You communicate your data at your own risk. Unfortunately, there is currently no 100% secure data transmission.
- If you perceive that your data has been breached, we invite you to contact us immediately at info@qwarzo.com
10. Where is your data stored
Your data is processed within the European Union and in other data facilities managed by third parties identified below.
From the moment you communicate your personal data to us, you also consent to their transfer, storage, and processing by us.
If we need to transfer and/or store your data outside the EU, you will be adequately informed about it. Even in such cases, we will adopt all appropriate measures to ensure their maximum protection.
11. How long collected data is stored
We will cease active processing of your data within 12 months from the last use of the service unless legal obligations require us to retain your data for a longer time.
12. Third parties who may process the data
To carry out our online activity, we need to rely on third parties to host applications, communicate with customers, manage emails, etc. We assure you that this collaboration occurs with the best subjects present on the market that provide such services. We share your data with them only when necessary to ensure the maximum functionality of our services and in accordance with the security measures and good practices described in this Privacy Notice.
For more information, contact us at the following address: info@qwarzo.com